Testimonial Love

One particular customer's testimonial...

I recently got married myself in September and had the most fantastic day. I knew always knew it was going to be hard getting back into the swing of photographing other brides special day after my own but Claire & Tim made it so easy for me! As soon as I arrived at Claire's flat the morning of their wedding I forgot all about my own wedding day (lol, sorry husband) and was just so full of excitement and happiness for what Claire and Tim were about to experience!

I recently contacted Claire and Tim to ask if they wouldn't mind writing me a testimonial for the new website. They went one step further and sent me through the most wonderful comments, all of which I felt I just had to share in this blog. So thank you Mr & Mrs Marsh, it was an absolute pleasure to be part of your special day.....

From the moment I met Gemma I knew she was the photographer we had been searching for. She was extremely quick to respond to messages and answer any questions we had. We went to Gemma’s to look over portfolios and discuss details of what we wanted. I had a large list of questions, plus my Gran with me - who takes no prisoners! She wasn’t fazed by this at all and answered all my questions and was so patient. I just knew from that moment she was the photographer for us. It was the best decision we made as she is amazing! We had a little pre-wedding shoot which was a lot of fun and we talked about everything we wanted and different shots we liked and didn’t. In the run up to the wedding I sent plenty of annoying emails with more questions and photos I had seen that I liked. Even though Gemma had her own wedding coming up she still responded promptly and put me at ease. On our wedding day I couldn’t fault her and she was amazing from beginning to end. In the small flat where we started, she wasn’t invasive but just came in and chatted with everyone and snuck off to take shots of the bridesmaids and bits around the flat that she found. The entire day she was brilliant, extremely efficient, took control and got my guests where they needed to be - but just in a lovely way. I have been at weddings where photographers have shouted or just not got the shots, but I had complete confidence in Gemma. We didn’t have to do anything except enjoy the day and so many of our guests commented on how efficient, sociable, professional and lovely our photographer was. We got married on Saturday and had the photos by the following Wednesday. I don’t know if I can even put into words how it felt to see those beautiful pictures. I cried as I looked through them because I felt that by some miracle she captured exactly how I felt in every photo. As I looked through them, I remembered how I felt on the day and just smiled like I did throughout the whole of our wedding day. I will never know how she managed that, but she did and for that, I will be forever grateful. Gemma was happy, well presented, professional, friendly, punctual and very accommodating. I am still amazed by what we paid for and the service we received, I found Gemma so reasonable for the attention to detail she puts in, the beautiful shots she took and how efficient she is on the return of the photos. For all this I can never thank her enough. She helped make our dreams come true. Claire & Tim


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